Privacy Policy dapat 44 — User Data Security & Protection

1 Introduction

Dapat 44 is an online entertainment platform that operates with user trust and security as its top priorities. We understand that your personal data is a responsibility we take seriously. This Privacy Policy is designed to ensure you fully understand how your information is handled on our platform.

As a platform operating for users in Malaysia, dapat 44 complies with the Personal Data Protection Act 2010 (PDPA) and all related regulations currently in force. We continuously update our privacy practices in line with technological and legislative developments to ensure the best possible protection for all users.

2 Types of Personal Data We Collect

Dapat 44 only collects data necessary to provide you with a safe, fair, and quality service. The following are the categories of data we collect:

We do not collect sensitive data such as medical information, political views or religious beliefs unless specifically required for legal compliance purposes.

3 How We Collect Your Data

Your personal data is collected through several different channels when you interact with the dapat 44 platform:

• Account Registration: Information you enter when registering a new account, including your name, email and phone number.
• KYC Verification Process: Identity documents you upload for identity verification purposes before your first withdrawal is processed.
• Financial Transactions: Payment details and bank account or e-wallet information you use for deposits and withdrawals.
• Platform Usage: Data is collected automatically while you play, browse, or interact with any part of our platform.
• Support Communication: Information you share when contacting our customer support team via Live Chat or email.
• Cookies and Similar Technologies: Session tracking data collected via cookies, web pixels, and similar technologies when you use our website or app.

4 Purpose of Personal Data Use

Every piece of data we collect has a clear and legitimate purpose. dapat 44 uses your personal data for the following purposes:

• Processing account registration and verifying user identity through the required KYC process.
• Processing financial transactions including deposits, withdrawals and bonus payments securely and accurately.
• Providing responsive, high-quality customer support services.
• Ensuring account security and detecting any suspicious activity or fraud on the platform.
• Complying with legal requirements, regulations and reporting obligations to the relevant authorities.
• Sending important notifications related to accounts, transactions and platform updates.
• Enhancing the user experience through analysis of usage patterns and feedback.
• Sending promotional offers and bonus information — only if you have given consent to receive marketing communications.

We will not use your data for any other purpose without first obtaining your explicit consent.

5 Data Sharing with Third Parties

Dapat 44 maintains a strict data sharing policy. We do not sell or disclose your personal data to third parties except in the following situations required for platform operations:

• Payment Providers: Required financial information is shared with licensed and regulated payment processors to facilitate deposit and withdrawal transactions.
• Gaming Service Providers: Basic account information is shared with our gaming software providers to enable seamless gameplay.
• Identity Verification Services: KYC data is shared with approved third-party identity verification service providers for identity checks only.
• Authorities: dapat 44 will disclose data to legal or regulatory authorities when required by law or court order.
• Audit & Compliance: Appointed independent auditors may access certain data within the limited scope of a compliance audit, subject to strict confidentiality agreements.

6 Data Security

Dapat 44 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse.

• All data is encrypted using 128-bit SSL encryption during transmission between your device and our servers.
• Stored data is protected using AES-256 encryption within secure, isolated databases.
• Access to user data is restricted to staff who require it solely to carry out their official duties.
• A threat monitoring system operates around the clock to detect and respond to any intrusion attempts.
• Regular security audits are conducted by independent parties to assess and improve our data protection standards.
• Strict data backup protocols ensure your data is never lost due to system failure or disaster.

7 Cookies & Tracking Technologies

Dapat 44 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled.
• Functional Cookies: Saving your preferences such as language, display settings and game choices to deliver a more personalised experience.
• Analytics Cookies: Helping us understand how users interact with the platform for continuous improvement purposes.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser preferences at any time. However, disabling certain cookies may affect the functionality of the dapat 44 platform.

8 Your Rights as a User

Under Malaysia's PDPA and our privacy policy, you have the following rights regarding your personal data held by dapat 44:

9 Data Retention Period

Dapat 44 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law.

• Active account data is retained for the duration your account remains active and in good standing.
• Following account closure, financial data and transaction records are retained for a minimum of 7 years in compliance with anti-money laundering (AML) regulatory requirements.
• KYC document data is retained for a minimum of 5 years after the termination of the business relationship, in accordance with regulatory requirements.
• Customer support communication logs are retained for 2 years for reference and dispute resolution purposes.
• Technical data and access logs are retained for a maximum of 12 months for security and digital forensics purposes.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual.

10 Changes to the Privacy Policy

Dapat 44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notification on the platform informing users that the Privacy Policy has been updated.
• Sending notification emails to all registered users for material and significant changes.

Continued use of the dapat 44 platform after amendments take effect constitutes your acceptance of the updated Privacy Policy. You are encouraged to review this page periodically to stay informed of the latest changes.

11 Contact Us for Privacy Enquiries

If you have any questions, concerns or complaints about how dapat 44 handles your personal data, our privacy team is ready to assist through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the platform — the fastest way to get an immediate response.
• Privacy Email: [email protected] — for written enquiries requiring a detailed response within 14 business days.
• General Support Email: [email protected] — for general enquiries related to your account and platform services.

We take every privacy complaint seriously and are committed to addressing each case fairly, transparently and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.